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How do I access Scientific Computing HPC cluster?

1. Request a SciComp SCU Account

2. Use the form above to request access to the computational resources provided by the SCU. We require your institutional or departmental affiliation as well as the name of your administrator, or PI, to fulfill the request. Please include your PI in the email, as we would need their approval. 

I have an account but I’m getting a connection closed(off campus)

1. Users are added to a ticket to obtain remote access over the VPN(completed by a different dept). If you’re still receiving the error, please email us at scu@med.cornell.edu.

Can you install XYZ software?

1. Before reaching out to team members, please check on the cluster if the software is already installed.

2. If a software is not available, please reach out to scu team members and we can install the software you: Software Requests

How do I check/load software modules?

1. To check which software modules are available on the cluster, use:

2. Code Block
   module avail

3. To load a specific module:

4. Code Block
   module load module_name

What should I do if my job is killed or runs out of memory?

1. Jobs can be killed if they exceed the allocated resources. Check your job’s memory and CPU usage using:

2. Code Block
   sacct -j job_id --format=JobID,MaxRSS,MaxCPU

Who can I contact for support?

1. Getting Help with HPC

2. Always email scu@med.cornell.edu even if you email specific team members directly.

What should I do if I encounter a "Disk quota exceeded" error?

1. This error indicates that you have exceeded your allocated disk space. You can check your disk usage and remove unnecessary files.